EEF and OPA

[seema.sonkiya]

Got following question -

What are examples of Organization Knowledge bases -EEF and EO slide -Sanket Case study of a similar customer

Did you see following video - EEF and OPA from chapter 4
This video includes many examples. Let me know your questions which you did not understand from this video?

For - "Sanket Case study of a similar customer" please help me understand which are study yo are talking about?