making of a great scrum master

Oliver 175 - 66th Question

jyotimayank
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Oliver 175 - 66th Question

Postby jyotimayank Tue Jan 10, 2017 11:50 am

Question 66

During execution of a project, you observe that the performance of some of your team members is dropping, while others are doing a consistently good job. What should you try first to bring the team as a whole back to performance?

A. Organize a team meeting and discuss openly the bad performance of the weak team members. Try to find a joint solution during the meeting.
B. Introduce a competitive incentive system with a bonus for the 20% of your team which is performing better than the other 80%.
C. Do not interfere, but give the team some time to organize, and sort the problem out by low-level conflict management.
D. Introduce a system of formal and informal performance appraisals, research causes for bad performance and solicit mutual feedback.
Jyoti Gupta
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iZenbridge Consultancy Pvt Ltd
jyotimayank
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Re: Oliver 175 - 66th Question

Postby jyotimayank Fri Jan 13, 2017 9:55 am

The correct answer is option D.

Refer to page 282 of PMBOK® Guide 5th Edition
Project performance appraisals are typically annual or semiannual affairs where managers let their employees know what they think of their performance over the past year and rate them accordingly.
Project Human Resource Management involves all aspects of people management and personal interaction, including leading, coaching, dealing with conflict, and conducting performance appraisals. These processes ensure that the human resources assigned to the project are used in the most effective way possible. A good project manager knows when to enact certain skills and communication styles based on the situation.


You can refer to the following link for more insight of this topic
http://www.izenbridge.com/videogallery/ ... 8-pmbok-5/
Jyoti Gupta
PMP Mentor & Coach

iZenbridge Consultancy Pvt Ltd

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