Oliver 175 - 8th Question

[thiru26@gmail.com]

8. Which of the following is generally not regarded as an element of active listening?
o Making eye contact
o Paraphrasing
o Interpreting the information
o Interrupting when appropriate

[ATUL1405]

making eye contract ..

[ujjal_show]

Correct answer is C.

viewtopic.php?f=3&t=2681&p=9695&hilit=Paraphrasing#p9695

Another source:
viewtopic.php?f=11&t=3019&p=10810&hilit=Paraphrasing#p10810
where Saket replied,

Difficult to have reference for such questions... and very difficult to say what PMI will believe ...

My take, A is definitely part of active listening, to me C is not... since we do not interpret rather we do more paraphrasing. Check this link... though we can not say PMI recommends it.

http://www.skillsyouneed.com/ips/active-listening.html

[thiru26@gmail.com]

Correct answer is given Option 4

Planning
Answer: 4
Reference: Project Management JumpStart by Kim Heldman, page 47,
pmi.books24x7.com/viewer.asp?bookid=10556&chunkid=0419956291&rowid=113.

Found below links for this question
https://groups.yahoo.com/neo/groups/pmi ... opics/4731

[manishpn]

agree should be #4

[ujjal_show]

Please consider Rita also. page: 388.

paraphrasing: express the meaning of using different words, especially to achieve greater clarity.
Interpreting: explain the meaning of information.

[vivek3377]

But may be interrupting the conversation in destructive way, like picking up phone call or checking whatsapp is definitely not part of active listening
Of course, the option says - 'Interrupting when appropriate', which is part of active listening, So difficult to answer this question.. I got it wrong, too.