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PMP Question

Here we discuss Freely Available PMP® mock exam questions. Internet is full of free PMP® Simulators but most of these simulators does not provide good explanation of answers, here we discuss them.
prashu
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PMP Question

Postby prashu Mon Sep 26, 2016 10:19 am

Customer ask for two more deliverables but due to budget and time constraint project manager can not meet the requirement what technique will be best for this situation.

A. Withdrawal
B. Compromise
C. Smoothing
D. Forcing
manishpn
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Re: PMP Question

Postby manishpn Tue Sep 27, 2016 5:17 pm

should be smoothing
Br,
Manish P
PMP, PMI - ACP, SAFe Agilist
http://www.izenbridge.com/blog/7-effect ... ification/
nis2016
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Joined: Mon Jul 11, 2016 6:50 am

Re: PMP Question

Postby nis2016 Wed Sep 28, 2016 4:14 am

Why not compromising?
Issue one deliverable which you feel is critical and leave the other one.
manishpn
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Re: PMP Question

Postby manishpn Wed Sep 28, 2016 6:07 pm

could be if questions mentioned that customer is ready to remove other deliverables from scope, that information is not provided.
Br,
Manish P
PMP, PMI - ACP, SAFe Agilist
http://www.izenbridge.com/blog/7-effect ... ification/
Housam Bassal
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Re: PMP Question

Postby Housam Bassal Thu Dec 29, 2016 5:10 am

I think as budget and time are constrains, which cannot be changed, therefore both smoothing and compromise cannot be a correct options , also as customer asking for something you can use forcing technique (relationship here is important) , left one option (option A) which could be the best option

Withdraw/Avoid. Retreating from an actual or potential conflict situation; postponing the issue to be better prepared or to be resolved by others.


Manish, please advise if it’s a correct approach?
Housam Bassal
Ecuador - Quito
LinkedIn: https://www.linkedin.com/in/housam-bassal-49984357
manishpn
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Re: PMP Question

Postby manishpn Thu Dec 29, 2016 5:23 am

Withdrawing in this situation may not help and may irritate customer.

from options provided

A. Withdrawal - is normally used to buy time and used when issues are not so critical or other more important issues need attention at that time.
B. Compromise - This can also be an option but question does mention enough information if customer is willing to compromise but its this technique may be tried.
C. Smoothing - This is the only best option in this situation as per my view . but will it really work I dont know, as not much information is provided.

D. Forcing - usually it is not advised for PM to force a customer as you never know how important or critical the requirements are for customer.
Br,
Manish P
PMP, PMI - ACP, SAFe Agilist
http://www.izenbridge.com/blog/7-effect ... ification/

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