Conflict Management

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nazrulq
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Conflict Management

Postby nazrulq Tue Dec 12, 2017 2:54 am

Question:
Your supplier delivered building raw material a week late. To bring some degree of satisfaction, he reduced its cost by 8%. This offer is an example of?

A: Compromise
B: Collaborate
C: Smoothing
D: Forcing

My Answer: C
Correct Answer: B

Explanation:
Intension is to bring some harmony in relationship. (lose -yield situation)
Can Manish explain more or justify why correct answer is option B.

Thanks.

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