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Key Perfomance Indicator (KPI), Exam Content Outline (June 2015)

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nazrulq
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Key Perfomance Indicator (KPI), Exam Content Outline (June 2015)

Postby nazrulq Tue Aug 22, 2017 5:15 am

What is KPI? Is KPI lagging factor or leading factor!

KPI - Is the key performance indicator or the organization showing organizations performance. KPI use to be lagging factor not leading factor.
Generally, SMART techniques applied to KPI - Specific, Measurable, Attainable, Realistic and Time-based!

KSF - Key Success Factor interchangeably uses as CSF - Critical Success Factor.

Example of KPI is as follows:

ETC
Planned delivery date vs. Actual Delivery Date
Return of Investment (ROI)
Number of Open issue
Current scope backlog
manishpn
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Re: Key Perfomance Indicator (KPI), Exam Content Outline (June 2015)

Postby manishpn Wed Aug 23, 2017 5:52 pm

do you have any questions in this regards?
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Re: Key Perfomance Indicator (KPI), Exam Content Outline (June 2015)

Postby saket Fri Aug 25, 2017 4:28 pm

KPIs can be Leading or Lagging ... When KPI gives you advance warning of some problem coming it is called Leading and when it tells you after the things went wrong it is Lagging.
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