project scope

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coolpmp69
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project scope

Postby coolpmp69 Mon Mar 09, 2015 8:17 pm

Mark is managing a telecom network deployment project. The buyer of the telecom network is an external entity. Recently, the customer has requested all the future project updates to be automatically posted to their information system. In order to implement this, the project team needs to customize their project management information system so that it can be integrated with the customer's information system. This is a new customer requirement that was not a part of the original project's scope. What should the project manager do?
a Request the customer to terminate the current contract and award a new contract.
b Ask the project team to customize the project management information system.
c Ignore the request as this is outside of the scope of the project.
d Initiate the formal change control process.

AS the last sentence states "new customer requirement that was not a part of the original project's scope" ...what is best to do?
cancel this contract and add a new one as it is outside project scope
OR
As customer is king, accept this new scope and add it to the project after CR
manishpn
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Re: project scope

Postby manishpn Mon Mar 09, 2015 9:15 pm

You mentioned

AS the last sentence states "new customer requirement that was not a part of the original project's scope" ...what is best to do?
cancel this contract and add a new one as it is outside project scope
OR
As customer is king, accept this new scope and add it to the project after CR
====================
B, No additional change can be accepted on the fly
C. Its not a good idea to ignore CR , its not ethical.
Usually contract cancellation terms are mentioned in the contract and current situation is not a dead lock to move to contact negotiation.
Initiating formal change request procedure does not mean you are accepting the change, you are accepting that the requirement change will go through agreed formal process and if change is approved there will be changes to project plan (Scope, cost, schedule) etc as necessary.
Answer is D
Br,
Manish P
PMP, PMI - ACP, SAFe Agilist
http://www.izenbridge.com/blog/7-effect ... ification/
Amit Singh
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Re: project scope

Postby Amit Singh Tue Mar 10, 2015 4:02 am

Agreed - Has to be D, all change has to pass through integrated change control.

Any change needs to be analyzed first against the constraints and decision needs to be taken by CCB accordingly based on the options.
Regards,

Amit.
nandita
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Re: project scope

Postby nandita Thu Mar 12, 2015 4:05 am

Dear Concern ,

Question said : new customer requirement that was not a part of the original project's scope. Here two things needs to be check 1. Scope change 2. Contract
as this is out of scope "Not in a project scope means not apart of project " so once scope will be added (IF approved by CCB) then contract needs to be taken care and The new customer requirement need huge assessment over other knowledge areas.so as per my point of view.

Request the customer to terminate the current contract and award a new contract

Looking for other point of view.

Kind Regards:
Nandita Nandan.
Amit Singh
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Re: project scope

Postby Amit Singh Thu Mar 12, 2015 4:41 am

Dear Nandita,

As per my understanding - Whether to add scope, postpone, reject, include in current contract or go for a new contract all to gather, such decision are concluded from CCB, Since the question also says - "What should the Project Manager Do ?" - Project Manager himself cant suggest to have the current contract terminated and go with the new one, CCB needs to conclude on the decision based on the options suggested by Project Manager post the impact analysis and options, Terminating current contract and award a new contract can one among the other options.
Regards,

Amit.
nandita
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Re: project scope

Postby nandita Thu Mar 19, 2015 6:47 am

thanks Amit agree with your point .

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