A corrective action is any action taken to bring
expected future project performance in line with the project management plan.
•Corrective action—An intentional activity that realigns the performance of the project work with the
project management plan;
• Preventive action—An intentional activity that ensures the future performance of the project work is
aligned with the project management plan;
Corrective Actions: Corrective actions are taken when the project has deviated from the planned scope, schedule, cost, or quality requirements etc... Corrective actions are reactive in nature meaning they will come after the action happened. And bring the project’s performance back to it alignment with the agreed-upon project baselines.
e.g. You have ordered to build a 5 bed room beautiful villa to build in expensive neighborhood in Gurgaon. Builder completed and about to handover quickly noticed there is something wrong in plumbing water is not draining out from the master bedroom shower. Now he needs to fix the defect.
Preventive actions: Preventive actions are taken when the project is trending away from the planned scope, schedule, cost, or quality requirements. Preventive actions are proactive in nature meaning necessary actions are taking place so that particular deviation will not occur. (Note: this is expense approach).
e.g. you noticed that your friend’s laptop computer is attached by virus and realized you don’t want. Next week you bought one and invested $29.99 for Norton antivirus so your laptop is now safe.
Defect Repairs: Defect repairs are implemented when the product or deliverable does not meet the documented quality requirements.
e.g your friend purchased Norton antivirus now and repaired his defect.
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