Kano Model

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mansriva32
Posts: 4
Joined: Fri Feb 03, 2017 8:28 am

Kano Model

Postby mansriva32 Tue Nov 28, 2017 7:00 pm

Question #34 (1 point)
This Quality model classifies the customers into five quality categories- Must be Quality, One dimensional quality, attractive quality, Indifferent quality and reverse quality. They are even referred to as delighters/exciters, satisfiers, dissatisfies. What is this model called?
Data Model
Kano Model
Use Case Model
UX Model
seema.sonkiya
Expert
Expert
Posts: 2052
Joined: Fri Jul 11, 2014 11:57 am

Re: Kano Model

Postby seema.sonkiya Wed Nov 29, 2017 9:25 am

Please dont waste your time in such questions. Can you share how you are preparing for the exam?

Also, questions which are not part of iZenBridge database, post them in the PMI-PBA open area after mentioning the source of questions.

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