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The key objective of stakeholder engagement

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seema.sonkiya
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The key objective of stakeholder engagement

Postby seema.sonkiya Thu Nov 20, 2014 2:51 am

As a Business Analyst you are involved in the development of business processes for the ideal and desired environment, and for the purpose key stakeholders are identified to make sure their engagement in terms of identifying values, priorities and beliefs for the direction organisation should take. The key objective of stakeholder engagement is:

A. Stakeholder Satisfaction
B. Stakeholder Management
C. Stakeholder Communication
D. Stakeholder Relationship

What is the correct answer?
rajarshi_arjun
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Re: The key objective of stakeholder engagement

Postby rajarshi_arjun Thu Nov 20, 2014 5:22 am

I think its Stakeholder relationship
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Re: The key objective of stakeholder engagement

Postby anudeepak Thu Nov 20, 2014 4:21 pm

D. Stakeholder Relationship
seema.sonkiya
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Re: The key objective of stakeholder engagement

Postby seema.sonkiya Fri Nov 21, 2014 2:55 am

Stakeholder communication, management and development of relationships and satisfaction, all are part of stakeholder engagement, here we need to see which one collectively contribute to the main objective of engagement.

Any more options?
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Re: The key objective of stakeholder engagement

Postby rajarshi_arjun Fri Nov 21, 2014 5:54 am

Is it Stakeholder Management
seema.sonkiya
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Re: The key objective of stakeholder engagement

Postby seema.sonkiya Sat Nov 22, 2014 3:56 am

Why we engage stakeholders?

Each stakeholder has priorities, belief and expectations towards their work and the direction the organisation should take. These all are influenced by the role they play.

Now a Business Analyst need contribution of each stakeholder related to subject matter expertise and their profile. Sometime a collective contribution is also needed where all need to work collaboratively towards desired outcome.

So what is the essential ingredient in order that all stakeholders work collaboratively?

My take is if stakeholder’s belief, priorities, expectations related to their role is not taken care then they will not be able to collaborate with each other – so effective stakeholder management, communication and relationship all are helpful in this regard and collectively contribute in stakeholder satisfaction.
Here stakeholders managed, communicated and relationships are developed to have them satisfied – the key objective of engagement and to ensure their collaboration to jointly produce deliverables without negative conflicting environment.

Hence as per my opinion, option A is correct :-)
sundara.damaraju
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Re: The key objective of stakeholder engagement

Postby sundara.damaraju Mon Dec 15, 2014 7:45 am

C Looks correct answer in this case. To make sure engagement in terms of identifying values, priorities and beliefs for the direction organisation effective and efficient communication is required. In this The BA should consider various communicatin methods also. Saket, will you please clarify?
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saket
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Re: The key objective of stakeholder engagement

Postby saket Wed Dec 17, 2014 9:36 am

This is a PBA group which i am not yet active :-) , if we look this from Project Manager eye rather than business analyst i find managing relation more near :-)
Explore our online PMP Program , it makes PMP Easy :-) http://goo.gl/ZmD3xF

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Re: The key objective of stakeholder engagement

Postby akanksha.ashar5 Tue Nov 29, 2016 10:13 am

Here, the correct answer is A.

totally agree with Seema's explanation and precisely below quoted statement -
"My take is if stakeholder’s belief, priorities, expectations related to their role is not taken care then they will not be able to collaborate with each other – so effective stakeholder management, communication and relationship all are helpful in this regard and collectively contribute in stakeholder satisfaction."

Also, note that the question is about identifying "The key objective of stakeholder engagement"
Hence, objectives cannot be Stakeholder Management and Stakeholder Communication for Sure. These seem to be methodologies or some process related terms. Further, remaining two options are Stakeholder relationship and Stakeholder Satisfaction. Stakeholder relationship looks incomplete to be as it does not describes what part in the term as it can be positive or negative.
So, the options to assume can be Stakeholder relationship Management OR Good Stakeholder relationship or Improve (positively) Stakeholder relationship and so on.

Finally, Stakeholder Satisfaction (positively) looks to be the most appropriate option which can be determined as the Key objective of Stakeholder Engagement.

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