Kanban : WIP items in pending state for long

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bvgsrs
Posts: 9
Joined: Sun May 20, 2018 6:10 am

Kanban : WIP items in pending state for long

Postby bvgsrs Mon Aug 13, 2018 5:17 pm

How do we handle - if in the middle of working on various work-items, in Kanban, we realize that an external team intervention is required to move the same to closure.

if the external team, cannot immediately jump-in, how will this handled.
can we park them ?
Then what would happen to WIP Limits ?
seema.sonkiya
Expert
Expert
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Joined: Fri Jul 11, 2014 11:57 am

Re: Kanban : WIP items in pending state for long

Postby seema.sonkiya Tue Aug 14, 2018 6:02 am

Kanban is a visual indicator, and it gives early signals of what is needed for the continuous flow of work.

If external intervention is needed, then work with people who can solve it. If needed you can park and can pull work from the previous process as you have WIP and have the capacity.

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