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Conflict resolution

Posted: Thu Dec 14, 2017 9:53 pm
by suresi00
You are holding a weekly project meeting when a disagreement between two members of the project team begins. The disagreement is over a technical detail of the project. It is important that the conflicting opinions of the two team members be resolved as quickly as possible. It is even more important that the difference of opinion be resolved correctly. What is your BEST course of action?
A: You should make the decision right away to save time and not let the two disagreeing parties stay in disagreement very long.
B: End the meeting and give everyone a few days to cool off.
C: Assign someone to find out more factual information about the problem.
D: You should suggest a compromise between the two disagreeing team members.

Why is the answer C? I understand if we have time and to solve the issue by understanding the root cause we need another one to look at the problem,

But in the question it says we need to resolve the issue as quickly as possible which make me to select D.

Manish sir can you please help me here

Re: Conflict resolution

Posted: Thu Dec 14, 2017 10:04 pm
by suresi00
I think I got the answer, it says it is even more important to find the right solution. so we have to find a problem solving method. Still sir please express you viewd