Mock Test Clarification Question 1

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balaji1987
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Mock Test Clarification Question 1

Postby balaji1987 Mon Nov 27, 2017 5:54 am

Your 2 years big IT project is already delayed by 2 months because of frequent changes from your customer. However, your customer is fine with the new higher cost and the new schedule. Your project is almost in last stage and it would end in next 3 months. Today, you receive a communication from your customer that he would like another change in a component which was already delivered to him some 6 months before. He is fine if you delay the project further to adjust this work but he is not ready to pay any additional cost for this new change. Your team accesses that this new change would take about a month to implement. What would you do next?
Options:
A: Accept this change and let your team execute this change. You should give him new schedule which would be a month more than the previous one.
B: Since he is not paying you additional cost for this change, keep your schedule the same and fast track your project to accomplish this new change.
C: Take this change to the change control board and let them access this change. You should ask for additional cost from the customer if CCB agree to that.
D: Do not accept this change and tell him that he should pay additional cost since this is something new is he is asking. You should not agree to take this change

Anwer :My choice was B, But the Right answer as per the test was C. please clarify.

Can you Please let me know why we (at what time we need to do fast track a project). What I learned was if we need to speed up the project with the same resources without spending much of cost on resources.
manishpn
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Re: Mock Test Clarification Question 1

Postby manishpn Mon Nov 27, 2017 9:03 pm

balaji1987 wrote:Your 2 years big IT project is already delayed by 2 months because of frequent changes from your customer. However, your customer is fine with the new higher cost and the new schedule. Your project is almost in last stage and it would end in next 3 months. Today, you receive a communication from your customer that he would like another change in a component which was already delivered to him some 6 months before. He is fine if you delay the project further to adjust this work but he is not ready to pay any additional cost for this new change. Your team accesses that this new change would take about a month to implement. What would you do next?
Options:
A: Accept this change and let your team execute this change. You should give him new schedule which would be a month more than the previous one.
B: Since he is not paying you additional cost for this change, keep your schedule the same and fast track your project to accomplish this new change.
C: Take this change to the change control board and let them access this change. You should ask for additional cost from the customer if CCB agree to that.
D: Do not accept this change and tell him that he should pay additional cost since this is something new is he is asking. You should not agree to take this change

Anwer :My choice was B, But the Right answer as per the test was C. please clarify.

in normal situations its ok to fast track , however the deliverable has been handed to the customer which is a long time to accept or reject and hence this requested change has to CCB for formal approval as its just 3 months to go to complete the project and it may need more time and budget

Can you Please let me know why we (at what time we need to do fast track a project). What I learned was if we need to speed up the project with the same resources without spending much of cost on resources.
Br,
Manish P
PMP, PMI - ACP, SAFe Agilist
http://www.izenbridge.com/blog/7-effect ... ification/

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