PMI-PBA Exam Fee

Defer issues to the next phase of the project

Exclusive forum for iZenBirdge PMP® clients
Housam Bassal
Contributor
Contributor
Posts: 239
Joined: Fri Nov 04, 2016 7:38 pm

Defer issues to the next phase of the project

Postby Housam Bassal Tue Feb 21, 2017 1:12 am

A project to construct a high-rise building is progressing very well. Stakeholders are proactive in identifying issues related to the quality of the structure, walls and floors. As a project manager, you are conducting meetings to clarify or resolve their issues. Although, you are committed to manage stakeholders concerns, you learned that
some critical issues need to be deferred to the next phase of the project for resolution. What should you do in this situation?
A. You must not defer any stakeholder issues but look for alternate methods
B. You must escalate these issues to the sponsor for his advice
C. You must work with stakeholders to defer those issues
D. You must request the stakeholders to retract their issues

C - Project managers must actively communicate and work with stakeholders to meet their needs and address their issues as they occur. However, there might be occasions when some issues need to be resolved outside the project and some need to be deferred to the next phases of the project. In such cases, project manager must work with stakeholders to defer those issues. He must not escalate these issues to the sponsor without talking to the sponsors
first. Asking the stakeholders to withdraw their issues is not recommended. [PMBOK 5th edition, Page 405, 406] [Project Stakeholder Management]

I think the correct option is B, As its critical issue, PM should not defer it to next phase without inform sponsor and consult with him, might be able to solve it. :?
Housam Bassal
Ecuador - Quito
LinkedIn: https://www.linkedin.com/in/housam-bassal-49984357
manishpn
Expert
Expert
Posts: 1892
Joined: Sat Jan 04, 2014 3:55 pm

Re: Defer issues to the next phase of the project

Postby manishpn Tue Feb 21, 2017 2:59 pm

questions mentioned deferring only some of the critical issues not all.
contacting sponsor is only needed if you are not able to resolve it with stakeholder , escalation should not be first step
Br,
Manish P
PMP, PMI - ACP, SAFe Agilist
http://www.izenbridge.com/blog/7-effect ... ification/

Return to “PMP® Queries and Tips”

Who is online

Users browsing this forum: No registered users and 5 guests