some critical issues need to be deferred to the next phase of the project for resolution. What should you do in this situation?
A. You must not defer any stakeholder issues but look for alternate methods
B. You must escalate these issues to the sponsor for his advice
C. You must work with stakeholders to defer those issues
D. You must request the stakeholders to retract their issues
C - Project managers must actively communicate and work with stakeholders to meet their needs and address their issues as they occur. However, there might be occasions when some issues need to be resolved outside the project and some need to be deferred to the next phases of the project. In such cases, project manager must work with stakeholders to defer those issues. He must not escalate these issues to the sponsor without talking to the sponsors
first. Asking the stakeholders to withdraw their issues is not recommended. [PMBOK 5th edition, Page 405, 406] [Project Stakeholder Management]
I think the correct option is B, As its critical issue, PM should not defer it to next phase without inform sponsor and consult with him, might be able to solve it.
