CSM Forum Banner

WBS & Communicating with the customer

Exclusive forum for iZenBirdge PMP® clients
Housam Bassal
Posts: 239
Joined: Fri Nov 04, 2016 7:38 pm

WBS & Communicating with the customer

Postby Housam Bassal Fri Jan 06, 2017 6:51 pm

A new project manager is being mentored by a more experienced PMP-certified project manager.The new project manager is having difficulty finding enough time to manage the project because the project scope is being progressively elaborated. The PMP-certified project manager advises that the basic tools for project management, such as a work breakdown structure, can be used during project executing to assist the project manager. For which of the following can a work breakdown structure be used?

A. Communicating with the customer
B. Showing calendar dates for each work package
C. Showing the functional managers for each team member
D. Showing the business need for the project

The correct answer is A, could you please clarify how the WBS is used to communication with the customer?
RITA_WBS & Communicating with the customer.PNG
WBS & Communicating with the customer
RITA_WBS & Communicating with the customer.PNG (18.91 KiB) Viewed 381 times
Housam Bassal
Ecuador - Quito
LinkedIn: https://www.linkedin.com/in/housam-bassal-49984357
Posts: 2202
Joined: Sat Jan 04, 2014 3:55 pm

Re: WBS & Communicating with the customer

Postby manishpn Sat Jan 07, 2017 3:02 pm

I think this is mentioned in PMBOK as well ,
WBS shows all deliverable within project in a structured way. this can be used to communicate with customer ( to confirm scope, to provide status of the project per work package etc)

this is very simple question. you can also use elimination technique
Manish P
PMP, PMI - ACP, SAFe Agilist
http://www.izenbridge.com/blog/7-effect ... ification/

Return to “PMP® Queries and Tips”

Who is online

Users browsing this forum: No registered users and 5 guests